ATTN: OWNERS OF SUNDOWNER TAILERS
VAcowboy
Reg. Feb 2008
Posted 2008-02-13 11:19 AM (#76773)
Subject: ATTN: OWNERS OF SUNDOWNER TAILERS


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Location: Warrenton, VA

It has come to my attention that there is a serious design flaw in the powder-coated steel frames on the "Valuelite" models of Sundowner Trailers causing these frames to rust at an accelerated rate. Further, I understand that the manufacturer has not alerted the owners of these trailers to the damage occuring and the danger of a major frame failure.

In 1999 Sundowner began building "Valuelite" trailers using power coated steel frames.  There is an inherent design flaw in the engineering of this type of frame.  Powder coating does not flex with the trailer, and what happens over time, as the trailer travels and vibrates, the powder coating over the steel frame splits apart at the frame joints.  Moisture is then trapped between the frame and the powder coating, causing the steel to rust at an accelerated rate, as it has no way to dry out.

Sundowner is aware of the problem.  However, to my knowledge, I have never heard of any type of factory recall nor even any type of notice of concern being sent from the manufacturer to all affected customers.  It is reasonable to assume that almost every "Valuelite" trailer presently on the road has this problem, and that most owners are blissfully unaware of the problem.

The only solution I know of to "band-aid"  the problem is to have the entire frame sanded with a power sander, then a "metal cleaner" should be applied, then a "metal ready" product applied, and finally at least 3 coats of "POR 15" should be applied to stop further deterioration.   POR 15 will need to be applied every few years to insure full rust prevention.

If the trailer is still under warranty, Sundowner will do the work, although the trailer owner should make sure that all of the above procedures are done.  It is interesting to note that this winter Sundowner announced that they have stopped making Valuelite trailers without any explanation as to why they were discontinuing the model.

I hope this information is helpful to any owners of Sundowner "Valuelite" trailers.

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wolfy
Reg. Oct 2007
Posted 2008-02-13 11:30 AM (#76775 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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Is the Valuelite the same as Sunlite?? I just bought a two horse Sunlite yesterday!
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driver
Reg. Dec 2007
Posted 2008-02-13 11:47 AM (#76776 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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Location: exeter, nh

Yes, the Valuelite is the same as the Sunlite. Although in an effort to disguise the steel-framed trailer, they changed the name to the Sunlite 727 or 777 series. There was a time when Sunlite meant the all-aluminum trailer.

It is interesting that even Sundowner dealers have a tough time keeping track of these subtle model name changes- when they replaced the 'Valulite' name thay started using the 'Suncoat' black finish on steel, basically like a bedliner material. This also has prven to be a warranty problem, as the same thing happens- the stuff will peel or flake, then water is trapped against the frame, causing premature rusting. Do you realize that the blackcoated sidewalls in the horse area is made of a thin layer of steel? Fact is, the coating doesn't adhere well to aluminum, and they spray the 'Suncoat' on rather than use rubber lined walls, which is more expensive(and provides some cushion for the walls when kicked).

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HWBar
Reg. Nov 2005
Posted 2008-02-13 1:00 PM (#76783 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS



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Won't be long before this thread gets locked up.

 

Tick..........Tock..........Tick..........Tock............

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VAcowboy
Reg. Feb 2008
Posted 2008-02-13 1:24 PM (#76785 - in reply to #76783)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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Location: Warrenton, VA
I'm not familiar with the term "thread."  What does that mean?  Please enlighten me.  Thanks.
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crowleysridgegirl
Reg. Apr 2005
Posted 2008-02-13 1:35 PM (#76786 - in reply to #76785)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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A "thread" is an online topic,such as yours.
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VAcowboy
Reg. Feb 2008
Posted 2008-02-13 1:52 PM (#76788 - in reply to #76786)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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Location: Warrenton, VA

Do you mean that Horsetrailerworld .com will squash this post because Sundowner is such a huge advertiser?

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flyinghfarm
Reg. Mar 2004
Posted 2008-02-13 2:17 PM (#76789 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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Makes me glad my 90's model Sundowner is holding up so well.  I have the frame and undercarriage inspected  when I have the wheel bearings packed every year...
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VAcowboy
Reg. Feb 2008
Posted 2008-02-13 2:26 PM (#76790 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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Location: Warrenton, VA
You're lucky that you have 1990's steel frame trailer, and one that has not been powder coated, hence lies the problem.
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flyinghfarm
Reg. Mar 2004
Posted 2008-02-13 2:28 PM (#76792 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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I think about the only things powder coated around here, besides my face (!) are some cattle pens and some deer stands!!
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retento
Reg. Aug 2004
Posted 2008-02-13 2:53 PM (#76796 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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VAcowboy, you snowed in up there in Warrenton, Va.?
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VAcowboy
Reg. Feb 2008
Posted 2008-02-13 3:09 PM (#76798 - in reply to #76796)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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Posts: 12

Location: Warrenton, VA
They keep threatening to bring some of that stuff here.
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gard
Reg. Aug 2007
Posted 2008-02-13 3:12 PM (#76799 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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This is a good posting, with the discussion of facts.

Only when the chest thumping starts, along with the angry responses from Sundowner loyalists, will the thread degrade into rhetoric and be discarded.

This forum should include factual events about actual trailers and trucks. Only by knowing about any problems, can we repair, modify or avoid them. The more educated we are about what we own or plan to buy, the better our experience will be.

VAC isn't trash talking, he is relating one fact to the best of his knowledge. He deserves the same respect as someone with a lighting or tire problem.

VAC, Sundowner and Exiss threads have been extensively discussed in the past, if you care to do a search. Most of the members who have been here a while, are tired of the controversy which invariably occurs after a posting such as yours.

I for one, am thankful that you wished to share your information. I hope to hear more from you in the future about other topics.

BOL  Gard

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barntoys4mom
Reg. May 2007
Posted 2008-02-13 4:00 PM (#76801 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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Just an FYI ~ My "Sunlite" doesn't have a steel frame and it's a 720.
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Riderguy
Reg. Feb 2007
Posted 2008-02-13 4:13 PM (#76802 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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Posts: 20

Location: Southeast
The Sunlite name isn't very clear. The model number is. If the model ends in a 7. it has a steel frame. 727, 737, 707, 747, 767, 777, and so on are all valid steel-framed product models. There is a 728 that is steel framed also. The Valulite name was dropped and numbers used in about '00 or '01.
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Duckman
Reg. Oct 2004
Posted 2008-02-13 4:14 PM (#76803 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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VA, how in the world would you re-do the interior steel frame without taking all the aluminum skin off both sides??? Does Sundowner really do this when they re-do a trailer? I don't think the average person could afford to do this, could they? Very interesting!
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N2ridin
Reg. Nov 2003
Posted 2008-02-13 10:20 PM (#76824 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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loveduffy
Reg. Feb 2006
Posted 2008-02-13 10:51 PM (#76826 - in reply to #76824)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS



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thank you for the heads up now lets hear from a sundowner dealer to get both side of the story come on lets get it all out in the open
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Frankie001%
Reg. Feb 2005
Posted 2008-02-14 6:36 AM (#76831 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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The closest dealer is a Sundowner place.  He was the one that told me about POR 15.  He said this is what I need since our trailer needs to be resanded and repainted.  It is expensive but well worth it.  I do not understand why Sundowner would make deficient trailers.  Please see web site:  www.por15.com.  Also one of our high school autobody department teacher received a flyer on POR15.  He is also looking into using it.  So I do not know if POR15 is a "quick fix" for all Sundowner Trailers or it is one of the best products until they can fix the problem completely. 
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barntoys4mom
Reg. May 2007
Posted 2008-02-14 8:57 AM (#76844 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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As a 20 year Sundowner owner, I would say that the problem was recognized, hence the change in manufacturing procedures. Other brands offered the same style undercoating etc, wonder if they are changing as well? Change usually is brought on by necessity. All of us should take the time to inspect the undercarriage and frames of our trailers regardless of its makeup. As well as inspecting the flooring under the mats. It's like changing the oil in a car, regular maintenance. I do feel really bad for anyone that's caught in the middle with no factory warranty left. But it could happen to any manufacture. It's very unfortunite in any situation.

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wyndancer
Reg. Apr 2007
Posted 2008-02-14 9:06 AM (#76845 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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POR15 is a quality product, which has been used in automotive restorations for years.
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Mandi/Abby
Reg. Sep 2003
Posted 2008-02-14 12:05 PM (#76865 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS



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Does this mean that all Valuelite/Sunlite trailers from 1999 to current are affected???
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IcePonyGoddess
Reg. Nov 2006
Posted 2008-02-14 12:10 PM (#76866 - in reply to #76865)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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i believe..it goes bacsk to 1998/1997 trailers.
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VAcowboy
Reg. Feb 2008
Posted 2008-02-14 12:29 PM (#76868 - in reply to #76865)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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Location: Warrenton, VA
Prior to 1999, Sundowner built all aluminum or all steel trailers.  The problems began in 1999 when they built the new factory for powder coating their frames.
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Mandi/Abby
Reg. Sep 2003
Posted 2008-02-14 12:40 PM (#76872 - in reply to #76868)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS



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Originally written by VAcowboy on 2008-02-14 12:29 PM

Prior to 1999, Sundowner built all aluminum or all steel trailers.  The problems began in 1999 when they built the new factory for powder coating their frames.

When was the flaw discovered and corrected?

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VAcowboy
Reg. Feb 2008
Posted 2008-02-14 12:50 PM (#76874 - in reply to #76872)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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Location: Warrenton, VA

The problem has never been corrected.  The most amazing thing to me is that Sundowner has never recalled any of these trailers or attempted to alert their customers of the inherent dangers cooncerning the frame issue.

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perk2754
Reg. Oct 2007
Posted 2008-02-15 5:55 AM (#76896 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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Sure glad the ex kept the Valulite and I kept the truck........
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3yrHitch2Bumper
Reg. Jun 2006
Posted 2008-02-15 9:07 AM (#76902 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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VAC....Please do as GARD has requested....this topic has been discussed many times and there has been alot thrown out on this topic......As an Orange Oval follower, I can tell you that the topic is "old news".....I appreciate you wanting to "get it out" into the public, but the fact of the matter is that there is no need to beat on this horse anymore......I can go back and give my 2 cents worth, which does mentioning "properly maintaining" your trailer, "aka barntoys response", but I will hold off......NOW, with all that said, yes Sundowner does strip the trailer of all it's skin and build new frames and re-builds the trailer to make it "almost new"...I know this because my shop has done it a few times to make things right per the factory's approval.......that is how good they stand behind there product....8 year structual means, 8 year structual...not "limited 8 year structual"......WHO ELSE HAS A TRANSFERABLE STRUCTUAL WARRANTY IN THE BUSINESS ???..NOBODY !!!!.....OK, enough said, back to the topic......if your trailer is less than 8 years old from it's original date of service and you have transfered the structual warranty into your name with the factory, then call the factory and discuss your problem....they will take your call and they will talk to you about this....they do not hide from it..NO ONE STANDS BEHIND THERE PRODUCT BETTER THAN SUNDOWNER !!! Why do you think there are so many of them on the road ???.....Good luck....See, that was a calm response !!!....LOL !!!!
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Riderguy
Reg. Feb 2007
Posted 2008-02-15 9:09 AM (#76903 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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Posts: 20

Location: Southeast
Actually, the problem was recently corrected when Sundowner announced that the particular construction style in question was being discontinued. Other than that- it was a engineering defect, pure & simple. And they're "covering" it for folks under warranty. But what happens to problems that don't show up until after the warranty is expired?
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Mandi/Abby
Reg. Sep 2003
Posted 2008-02-15 9:26 AM (#76904 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS



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So alerting my friend, who just bought a used 2005 Sunlite 727 would be a good thing. Otherwise, since she doesn't spend a lot of time on the internet, she would have no access to this information.

 

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longearsrule
Reg. Apr 2006
Posted 2008-02-15 9:33 AM (#76905 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS



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I had one of those trailers and was never told about the problem. I have traded it for a bigger one now, but would they have let me know?? I am glad VAcowboy posted that, no harm in updating information for those that may have missed something online.
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trailridngal
Reg. Feb 2004
Posted 2008-02-15 9:33 AM (#76906 - in reply to #76902)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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NOW, with all that said, yes Sundowner does strip the trailer of all it's skin and build new frames and re-builds the trailer to make it "almost new"...I know this because my shop has done it a few times to make things right per the factory's approval.....

How long does it take for Sundowner to do this? What does a person do for a trailer when their's is in the shop?

Edited by trailridngal 2008-02-15 9:56 AM
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Mandi/Abby
Reg. Sep 2003
Posted 2008-02-15 9:36 AM (#76907 - in reply to #76902)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS



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Originally written by 3yrHitch2Bumper on 2008-02-15 9:07 AM

VAC....Please do as GARD has requested....this topic has been discussed many times and there has been alot thrown out on this topic......As an Orange Oval follower, I can tell you that the topic is "old news".....I appreciate you wanting to "get it out" into the public, but the fact of the matter is that there is no need to beat on this horse anymore......I can go back and give my 2 cents worth, which does mentioning "properly maintaining" your trailer, "aka barntoys response", but I will hold off......NOW, with all that said, yes Sundowner does strip the trailer of all it's skin and build new frames and re-builds the trailer to make it "almost new"...I know this because my shop has done it a few times to make things right per the factory's approval.......that is how good they stand behind there product....8 year structual means, 8 year structual...not "limited 8 year structual"......WHO ELSE HAS A TRANSFERABLE STRUCTUAL WARRANTY IN THE BUSINESS ???..NOBODY !!!!.....OK, enough said, back to the topic......if your trailer is less than 8 years old from it's original date of service and you have transfered the structual warranty into your name with the factory, then call the factory and discuss your problem....they will take your call and they will talk to you about this....they do not hide from it..NO ONE STANDS BEHIND THERE PRODUCT BETTER THAN SUNDOWNER !!! Why do you think there are so many of them on the road ???.....Good luck....See, that was a calm response !!!....LOL !!!!

I think it is a nice thing that this topic (which you claim has been discussed many times) was brought up again. Many new people join this forum frequently and reposting information as valuable as this is a good thing for those people.

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gard
Reg. Aug 2007
Posted 2008-02-15 10:08 AM (#76910 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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Using the search function allows the new members, to access a wealth of preposted information. This knowledge is voluminous and varied, incorporating almost any particular involved in the ownership of trucks and horse trailers.

However, constantly rehashing the same issues, is counter productive and makes it quite uncomfortable for all involved. It detracts from the camaraderie that the membership has enjoyed, and may result in some readers finding another venue in which to browse and source for information.

This thread was different, in that it was quite tempered in its manner when compared to past examples. Perhaps it means we are becoming more civilized, and can actually discuss an issue.

Discussion is always the best policy, but "Don't ask, don't tell" has been most recently used to avoid conflict. It is a self preservation tactic, and I have written about the results in my political correctness thread.

I'm hoping that this will be our new start in the discussion of facts with little rhetoric being involved.

BOL  gard



Edited by gard 2008-02-15 10:15 AM
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Riderguy
Reg. Feb 2007
Posted 2008-02-15 10:28 AM (#76913 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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I'm with you Gard. I know that I've never seen anyone address this issue as clearly as VA has done. Previous threads alluded to a problem, but there was never a differentiation of the steel in a Trail-Et, Merhow, Kiefer Built, or Sundowner (or others). We now know why the Sundowners are rusting/corroding so much more. It's not a steel problem, its a combination of steel & powdercoating. And yes, folks who own one should go out & look at it carefully. This has been a very helpful thread that has done a lot to educate folks.
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Tx. Vaquero
Reg. Jun 2006
Posted 2008-02-15 10:30 AM (#76914 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS




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This is a very interesting and enlightening post. I'm wondering if the warranty that covers this fault is transferable to a second or third owner, as long as it is still within the 8 year period? There are about 1500 Sundowners listed for sale on this site alone. What are the legal ramifications of someone selling one of these trailers without having the repair made? Is the seller obligated to disclose this fault to a potential buyer? I suspect the cost to make this repair may be significant if the trailer is no longer under factory warranty. Is Sundowner going to do anything to help those unfortunate owners of trailers not covered by warranty? I think VAC may have done a lot of folks a huge favor by allerting everyone to this, as it is certainly the first I've heard about it.
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Duckman
Reg. Oct 2004
Posted 2008-02-15 11:11 AM (#76915 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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I'm wondering now if all steel framed/alum. skin trailers have this same problem or is this inherit only to Sundowner?
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gard
Reg. Aug 2007
Posted 2008-02-15 11:32 AM (#76917 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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A lot would depend on where you live; snow belt or dry area.

Just as all aluminum trailers are not built equally, neither are all steel trailers. Some manufacturers will prepare the steel as well as possible, while lesser quality builders will cut corners. This is why it's best to be educated about the various brands when you shop, and know what the build quality and reputation is of the brands in which you are interested.

Gard

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Frankie001%
Reg. Feb 2005
Posted 2008-02-15 11:35 AM (#76918 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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I do not write since I am not as gifted as others on projects.  This subject has caught my eye.  I am glad the information was brought up.  I don't have lots of people helping me and all the fixes I either have to do or pay someone to do for me.  My husband owns the truck but I have to do everything since he is not involved with horses.  So buying a new/used trailer is my business and the closest dealer is Sundowner.  I was thinking about trading or buying a different horse trailer.  Some information might be like "beating a dead horse" but I do not think this was one of those times.  As far as buying a used or new Sundowner I will be printing this information and showing my Sundowner dealer.  I am interested in learning about what they are going to do to help me not have this issue.  Especially if I want a used horse trailer.  Thank you for keeping me and my animals safe. 

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HWBar
Reg. Nov 2005
Posted 2008-02-15 4:09 PM (#76928 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS



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I don't see this working out so well, Why was there not a recall? How are you going to go about getting one fixed if the warranty hasn't been transfered? This could get kinda ugly in my opinion, since Sundowner has acknowledged a problem.
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Riderguy
Reg. Feb 2007
Posted 2008-02-15 5:02 PM (#76932 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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Duckman, it is a problem only with Sundowners because of the powdercoating as VA points out. The other brands that are painted aren't showing this "rot" (the best word I can think to use).

 

(Edited for spelling, because I can't spell)



Edited by Riderguy 2008-02-15 5:03 PM
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gard
Reg. Aug 2007
Posted 2008-02-15 5:06 PM (#76935 - in reply to #76932)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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Originally written by Riderguy on 2008-02-15 6:02 PM

 The other brands that are painted aren't showing this "rot" (the best word I can think to use).

There are other brands of steel frame trailers with rust issues (oxidation) depending on where they are used

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VAcowboy
Reg. Feb 2008
Posted 2008-02-15 9:51 PM (#76953 - in reply to #76907)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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In response to 3yrHitch2Bumper, I have one question. If as you say, "No one stands behind their product better than Sundowner", why hasn't Sundowner done a recall or attempted to notify owners of Valuelite trailers that there may be a probem with their frames? It couldn't have anything to do with cost could it? To do a decent resanding job and applying rust retardant material (POR15) costs at least $1000. Considering how many Sundowner Valuelite trailers that are the road, that is a staggering figure. Reminds me of the Ford Pinto gas tank issue.

You say we shouldn't beat an old horse. I beg to differ. From posts that I am reading there are a lot of Valuelite owners out there that are totally unaware of the problem. Even in states that require yearly safety inspections, most shops don't bother to look underneath the trailer to check the frame for rust. Its quite easy to do especially if the trailer is put over a pit. Although one can look underneath the trailer and start poking the frame with a screw driver to check for rust.

I have a friend who owns a Valuelite, and just notfied Sundowner that her frame was rusting. It was one month after the 8 year warranty. You know what Sundowner's response was? Tough luck. I just want these trailer owners to be informed and not put themseoves and/or their horses in danger.

Clay Smith
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RTSmith
Reg. Nov 2003
Posted 2008-02-16 8:11 AM (#76960 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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Just to set the record straight regarding 3yr's point, there are several manufacturers who have a transferable warranty, of which their structural warranty is a part of it. If you have any questions about your trailer's warranty, please check with your dealer for full details.
RTSmith Select Trailer Co.
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VAcowboy
Reg. Feb 2008
Posted 2008-02-16 9:06 AM (#76967 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


Member


Posts: 12

Location: Warrenton, VA

For those of you that are Sundowner Valuelite owners (or know people who are), and have any technical questions regarding your powder-coated frame rusting, I would suggest you call Anthony Holder, Sundowner's Warranty Manager.  His e-mail address is:  anthonyh@sundownertrailers.com.  He can be reached at 1-800-654-3879.

Best of luck.

Clay Smith

 

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BettyLou
Reg. Feb 2008
Posted 2008-02-16 9:52 AM (#76972 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


Member


Posts: 9

Is Sundowner going to sell the steel frame models that dealers already have in stock? If they are, are they going to notify the buyer of these problems before the sale?
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mrf
Reg. Feb 2008
Posted 2008-02-16 10:42 AM (#76977 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


New User


Posts: 1

Even if your trailer is under warranty, it doesn't mean that Sundowner is going to fix it.  I'm waiting to hear on mine.  I guess they have been denying lots of warranty claims on this issue claiming owner negligence!!!  I will NEVER buy another Sundowner. 
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VAcowboy
Reg. Feb 2008
Posted 2008-02-16 12:41 PM (#76983 - in reply to #76872)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


Member


Posts: 12

Location: Warrenton, VA

Mandy:

I am not sure when the problem first surfaced.  Through all of this I have met people who have had their frames treated as early as mid 2002 by Sundowner.  So obviously they knew about the problem then.  The only thing Sundowner did to correct the problem was to discontinue making the trailer this winter.  That's 9 years, and not tell anyone about it.

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BettyLou
Reg. Feb 2008
Posted 2008-02-16 1:28 PM (#76985 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


Member


Posts: 9

The Sundowner dealer I went to tried to sell me a 727 and did not mention the frame problem.  I am very glad I was told by a friend to look on horse trailer world.  I could have made a big mistake!  I will not be buying one now!
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Mandi/Abby
Reg. Sep 2003
Posted 2008-02-16 4:37 PM (#76994 - in reply to #76910)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS



Charter Member


Posts: 251
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Location: Holland, Tx

I'm fully aware of the search function as I have used it many times. Often because I can't get answers to questions I have by asking them.

The difference in this case is the information that was presented here would not ordinarily affect me. This also means this is information I would have never found by searching and especially not for this particular problem, but because it was mentioned, I found out about something I had never heard of, but that does also affect me since a friend just purchased a trailer which falls into this category and this is a friend I haul with quite frequently. Presenting her with this information could keep both of us from getting in a bind somewhere on the road.

 

I also read Gard's political correctness thread and I agree that there is way too much "don't ask, don't tell" stuff around here. I'm a member of several other forums and this one, as probably the smallest one I am a member of, seems to have the biggest problem with people getting their feathers ruffled over other peoples comments...and quite frankly the things here that I have seen people get their feathers ruffled over are rather simple things that, elsewhere, other people would have just blown off.

The strange thing is, most other places, things are disputed in a very civil manner (depending on which other forum I am on) and most of the time, many good points are stated from opposing sides, ending often with the "let's agree to disagree" comment. In just a short time here, I seem to come across more "my way (or my brand) is better and there is no other way (or brand)" and yet there seems to be little support for certain reasons.

I've rec'd PMs from members on several topics with opinions they were afraid to state publicly just to avoid controversy. This is sad because it takes away from the educational value of the board. Almost anytime someone has a question, you can bet there is someone else in the world with the same question, reluctant to ask. If we only share the "good" stuff via PM, there are many people missing out on valuable information.

 

 

 

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Longrider
Reg. Oct 2004
Posted 2008-02-16 5:57 PM (#77000 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


Extreme Veteran


Posts: 335
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Location: Decatur, Texas
Whaaaat?  People are reluctant to post their opinions on this forum?  Could'a fooled me.
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loveduffy
Reg. Feb 2006
Posted 2008-02-16 9:58 PM (#77012 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS



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Posts: 1871
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Location: NY
here, here, you are so right, thank you very much. Information can be passed on with out the sarcastic or belittling anybody Gaucho 





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TwoBucksRanch
Reg. Aug 2007
Posted 2008-02-17 7:52 AM (#77024 - in reply to #76967)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


Member


Posts: 45
25

We tried to send an email to the address you listed, but, it came back as incorrect, it could be they are getting hit with so many emails, it was bounced back.  Maybe they even changed it.  Have you had trouble sending emails to that address? 

Thanks for bringing this to everyone's attention.

TwoBucksRanch

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VAcowboy
Reg. Feb 2008
Posted 2008-02-18 8:07 AM (#77136 - in reply to #77024)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


Member


Posts: 12

Location: Warrenton, VA

Two Bucks Ranch:

Anthony Holder's correct e-mail address is: anthonyh@sundownertrailers.net.

Please excuse error.

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traveller
Reg. Jun 2005
Posted 2008-02-18 1:02 PM (#77160 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


Member


Posts: 45
25
I purchased an used 2001 Trailblazer II Sundowner last spring.  After viewing this thread I tried to get more information from the papers that I had to see if the numbers corresponded to the ones discussed here, but I can't seem to find out anything.  Does my trailer fit into this problem?  thanks for any help in this matter.  I will be out of luck as I didn't pay to have the warrenty transferred. 
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VAcowboy
Reg. Feb 2008
Posted 2008-02-18 1:44 PM (#77165 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


Member


Posts: 12

Location: Warrenton, VA

Travel:

I believe the Travelblazer II is powder-coated.  Check underneath and/or call Sundowner.

Good luck.

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Duckman
Reg. Oct 2004
Posted 2008-02-18 3:29 PM (#77174 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


Veteran


Posts: 201
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The easy way to tell if your Sundowner has a steel frame, is to lift up a mat and if the alum. boards run full length it is steel framed. They probably have black coating on them, but they are alum. (The all alum. trailers have floor boards that run sideways, not full length)
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PacificBailey21
Reg. Jun 2005
Posted 2008-02-18 10:41 PM (#77221 - in reply to #76907)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


Member


Posts: 7

Originally written by Mandi/Abby on 2008-02-15 9:36 AM

Originally written by 3yrHitch2Bumper on 2008-02-15 9:07 AM

VAC....Please do as GARD has requested....this topic has been discussed many times and there has been alot thrown out on this topic......As an Orange Oval follower, I can tell you that the topic is "old news".....I appreciate you wanting to "get it out" into the public, but the fact of the matter is that there is no need to beat on this horse anymore......I can go back and give my 2 cents worth, which does mentioning "properly maintaining" your trailer, "aka barntoys response", but I will hold off......NOW, with all that said, yes Sundowner does strip the trailer of all it's skin and build new frames and re-builds the trailer to make it "almost new"...I know this because my shop has done it a few times to make things right per the factory's approval.......that is how good they stand behind there product....8 year structual means, 8 year structual...not "limited 8 year structual"......WHO ELSE HAS A TRANSFERABLE STRUCTUAL WARRANTY IN THE BUSINESS ???..NOBODY !!!!.....OK, enough said, back to the topic......if your trailer is less than 8 years old from it's original date of service and you have transfered the structual warranty into your name with the factory, then call the factory and discuss your problem....they will take your call and they will talk to you about this....they do not hide from it..NO ONE STANDS BEHIND THERE PRODUCT BETTER THAN SUNDOWNER !!! Why do you think there are so many of them on the road ???.....Good luck....See, that was a calm response !!!....LOL !!!!

I think it is a nice thing that this topic (which you claim has been discussed many times) was brought up again. Many new people join this forum frequently and reposting information as valuable as this is a good thing for those people.

You are exactly right. This was the first time I heard it. So Thank You. Although I will never own another one (not for this reason) I am glad you shared it with us. I just don't understand why sone people have to be so rude!

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PacificBailey21
Reg. Jun 2005
Posted 2008-02-18 10:41 PM (#77222 - in reply to #76907)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


Member


Posts: 7

Originally written by Mandi/Abby on 2008-02-15 9:36 AM

Originally written by 3yrHitch2Bumper on 2008-02-15 9:07 AM

VAC....Please do as GARD has requested....this topic has been discussed many times and there has been alot thrown out on this topic......As an Orange Oval follower, I can tell you that the topic is "old news".....I appreciate you wanting to "get it out" into the public, but the fact of the matter is that there is no need to beat on this horse anymore......I can go back and give my 2 cents worth, which does mentioning "properly maintaining" your trailer, "aka barntoys response", but I will hold off......NOW, with all that said, yes Sundowner does strip the trailer of all it's skin and build new frames and re-builds the trailer to make it "almost new"...I know this because my shop has done it a few times to make things right per the factory's approval.......that is how good they stand behind there product....8 year structual means, 8 year structual...not "limited 8 year structual"......WHO ELSE HAS A TRANSFERABLE STRUCTUAL WARRANTY IN THE BUSINESS ???..NOBODY !!!!.....OK, enough said, back to the topic......if your trailer is less than 8 years old from it's original date of service and you have transfered the structual warranty into your name with the factory, then call the factory and discuss your problem....they will take your call and they will talk to you about this....they do not hide from it..NO ONE STANDS BEHIND THERE PRODUCT BETTER THAN SUNDOWNER !!! Why do you think there are so many of them on the road ???.....Good luck....See, that was a calm response !!!....LOL !!!!

I think it is a nice thing that this topic (which you claim has been discussed many times) was brought up again. Many new people join this forum frequently and reposting information as valuable as this is a good thing for those people.

You are exactly right. This was the first time I heard it. So Thank You. Although I will never own another one (not for this reason) I am glad you shared it with us. I just don't understand why some people have to be so rude!



Edited by PacificBailey21 2008-02-19 7:06 AM
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HaulinHorses
Reg. Jul 2004
Posted 2008-02-19 10:36 AM (#77253 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS



Regular


Posts: 58
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Location: Shawnee, Oklahoma
He's rude because he's a Sundowner dealer who would rather see this thread disappear.  Want to wager a guess if he will inform his customers of the problems talked about here?
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3yrHitch2Bumper
Reg. Jun 2006
Posted 2008-02-19 11:14 AM (#77257 - in reply to #76903)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


Regular


Posts: 98
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Location: Midwest USA
I need to add one other thing to this thread.....I appreciate everyone's opinion on this, but for some reason I think we are forgetting that these trailers are under the same catagory as a motor vehicle....I see comments like "design flaw, manufacture defect,recall,etc,etc.....but nobody gets all bent out of shape when your car or truck ,that is over 3 years old ,fenders starts to rust or your bumper rusts thru.....why is the trailer industry looked at in a different light ??...Do we forget that Sundowner is NOT the only manufacturer who has built trailers in this same manner ???...Why does Sundowner take the right hooks on such a subject??...Why not any of the other manufactuers who build trailers the same way??.None of them stand behind the product they put on the road like Sundowner does....Ask around and find a person who had their trailer fixed under this situation,their out there....I bet they are not throwing right hooks......Is it that Sundowner has a cross hair on it's logo so that whenever there is an issue with one of their trailers that the general public just hammers on them to make a point??......Tell me what any other manufacture would do ??.....I will let you all answer that one..The response's should be good!!....KEEP SMILIN !!!!
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3yrHitch2Bumper
Reg. Jun 2006
Posted 2008-02-19 11:19 AM (#77258 - in reply to #77253)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


Regular


Posts: 98
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Location: Midwest USA
Cindy, if you are pointing the finger at me, I can honetly tell you that I do not have to worry about that because we insect all of our units when they come in and would not put a trailer back  out on the road if there was a structual issue.....I cannot speak for all the other dealers out there.....Smile Cindy !!!!....you seem upset !!!.....I a sorry people feel that my other post was "rude"....I see nothing rude about it and if it was rude, then Dave would have frozen the thread....Thx Cindy....Have a great day !!!....
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HaulinHorses
Reg. Jul 2004
Posted 2008-02-19 11:40 AM (#77260 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS



Regular


Posts: 58
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Location: Shawnee, Oklahoma

Sundowner dealer...I am not singling out Sundowner trailers.  They are nice trailers.  If ANY manufacturer had a structural problem, I would want to see them do the right thing and announce a public recall on the models affected.  Are trailers regulated like vehicles are, and product recalls for safety reasons made mandatory?  I don't think so.  Most of the trailer manufacturers I have dealt with have been very good about fixing problems, and I would expect Sundowner to be the same way with this problem.  Only time will tell.  No one manufacturer is perfect.

We take Sundowners on trade, and I am always amazed at the customers who insist their Valuelite or Sunlite is all aluminum, until we show them different. Are they not informed of this at the time of the sale? 

I don't have a problem with any brand of steel framed trailers at all, as long as they are priced according to what they are, and the customers know what they are getting up front.  That's one thing we do here...point out the differences in an all aluminum trailer vs steel framed trailer, and let the customer make the choice, but at least it's an informed decision, usually based on price.

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BettyLou
Reg. Feb 2008
Posted 2008-02-19 11:40 AM (#77261 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


Member


Posts: 9

3yrHitch2Bumper, or any Sundowner dealer:  Are yall going to sell the powder coated steel frame trailers you have in inventory? If so, are you going to advise customers of the problem?
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spinnylena
Reg. Mar 2006
Posted 2008-02-19 12:14 PM (#77263 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


Member


Posts: 44
25
Location: british columbia,Canada
I just contacted Sundowner..and this is the response i got..Regarding the powder coating, Sundowner would like to say " THANK YOU" as a Sundowner owner for taking the time to contact us about the information you read and are concerned about.Unfortunately everything you see on some web sites are just simply not accurate at all, and this is certainly the case with this information.We want to assure you that this product has always been and still is a very good product. For the last several years it has carried a 3 year hitch to bumper warranty ( excluding tires, brakes, bearings, accessory batteries and abuse) along with an 8 year structural warranty. This is by far the strongest warranty in the industry. We stand behind our products as we always have and will continue to do so.Something to think about : For the Sundowner Products to carry the strongest warranty in the industry we have to have a lot of confidence in that product with every aspect of that product being considered. Today we still have the strongest warranty in the industry !I just ordered a brand new 727 a year and a half ago..i wonder where this leaves me?

Edited by spinnylena 2008-02-19 12:16 PM
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3yrHitch2Bumper
Reg. Jun 2006
Posted 2008-02-19 12:48 PM (#77267 - in reply to #77260)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


Regular


Posts: 98
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Location: Midwest USA
Cindy... First you want to throw stones, now you want to play nice!!..OK, I'll play nice....Do you think for one minute that if the manufacturer that you represent had a problem,they would "recall" the trailers???....Of course not, recalls do not happen in the trailer industry do they???....they would fix the problem and move on and let the dealers who sell them deal with the customers....right???...right.....how long have you been on the business???....There is no doubt that there have been some "not so honest" trailer sales people out there that have not "disclosed" the fact that the trailer is not "all aluminum"....do all of your "sales people" in this world tell the truth, and nothing but the truth so help me god ???..NOT....I take it you do not put yourself in that category???...as I do not put myself in that category either......we just need to be real about all this stuff and not think that we can gain something by slandering another name to make ourselves look good....OH, and you hit the nail on the head when you said PRICE !!!!.....PRICE drives all of this stuff...
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3yrHitch2Bumper
Reg. Jun 2006
Posted 2008-02-19 12:58 PM (#77268 - in reply to #77261)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


Regular


Posts: 98
252525
Location: Midwest USA
Betty, I now come to you......thanks for your question.....I am not sure if you are aware of this but the process changed a few years ago and now we not only powder coat the frame but we also Suncoat over top of it...Suncoat is a product like rhino line for your truck bed.....it is a secondary process that goes OVER the powder coat to protect even more.....Once again, there is no other company who takes the steps like Sundowner to protect the frame that they manufacture.....SO, to answer your question, we tell the customer all about the steel superstructure and the 2 applications that are now done to the frame....powdercoat and Suncoat......I think the majority of people are aware of the Suncoat process we do.....Steel is steel and aluminum is aluminum...things happen when they come together and are not protected properly.......Sundowner does not preach the practice of deceiving the customer over the frame of their trailers......Thanks and Happy trails!!!
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Mandi/Abby
Reg. Sep 2003
Posted 2008-02-19 1:12 PM (#77269 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS



Charter Member


Posts: 251
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Location: Holland, Tx

LOL!!!!!!!!!

 

I emailed them also and got the EXACT same response as was posted above. I wonder if its something they have saved on their hard drive kinda like those "scripts" telemarketers have. LOL!!!

 

Here's what I got:

Sundowner would like to say " THANK YOU" as a Sundowner owner or
potential owner for taking the time to contact us about the information
you read and are concerned about.
Unfortunately everything you see on some web sites are just simply not
accurate at all, and this is certainly the case with this information.

We want to assure you that this product has always been and still is a
very good product. For the last several years it has carried a 3 year
hitch to bumper warranty ( excluding tires, brakes, bearings, accessory 
batteries and abuse) along with an 8 year structural warranty. This is
by far the strongest warranty in the industry. We stand behind our
products as we always have and will continue to do so.

Something to think about :   For the Sundowner Products to carry the
strongest warranty in the industry we have to have a lot of confidence
in that product with every aspect of that product being considered.
Today we still have the strongest warranty in the industry !

Thank you for your time

 

 

 

Of course, since many individuals here have stated they are having their's covered by warranty work, I am going to reply and question that as well.

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retento
Reg. Aug 2004
Posted 2008-02-19 1:23 PM (#77270 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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Posts: 3802
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Location: Rocky Mount N.C.

I don't have a dog in this hunt but... This power coated, frame, rust, bubble thing, looks to me like it falls under the 3 year bumper to hitch warranty. If you are inside the 3 year window, then there may be some help available. It don't say they will warrant the frame's powercoat forever. (And is it really powercoat, Got to have a mighty big oven to bake that stuff on a 40+' trailer frame!!). If you are past your 3 years, then it seems to me you are on your own. I know it's sad to say, but it is, what it is... paint and power coat ain't structure, so the 8 year structure deal is out the window. If you got one of these trailers then you got one. I almost bought one back in 2001, had I done so I guess I would be fired up too, but it would have been out of warranty by now and it would be up to me to repair it, have it repaired or trade it off on something else.....

Sometimes I wish I still had my old 24', steel, Circle M stock trailer with the 4' dressing room. Kept it ten years, adjusted the brake every once in a while, repacked the bearing 3 times, and replaced the tires once...That's it.

I'm not taking sides on any of this, don't own a Sundowner, never have, but then again I may strike a wild hair and buy one before the week is out. Ya never know!!.

I'm on the outside looking in.......Here's the power coat process per...  http://en.wikipedia.org/wiki/Powder_coating



Edited by retento 2008-02-19 1:26 PM
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3yrHitch2Bumper
Reg. Jun 2006
Posted 2008-02-19 1:24 PM (#77271 - in reply to #77263)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


Regular


Posts: 98
252525
Location: Midwest USA
Spinny....You ask yourself where this leaves you??..I will tell you...it leaves you with the best warranty in the business,just like they told you on the phone....Let me ask you a question...out of all the trailer manufactures in the world today, Sundowner is the "ONLY ONE" who offers a transferable structual warranty, now what does that tell you about the company and the trailer you own.Other manufactures know that they are out of the loop after you trade or sell the trailer if you are the first owner.At that time, they don't have to worry about you and your trailer anymore!!!..If they are so strong on there product , why doesn't anyone else offer a transferable structual warranty??..Answer me that one ???....plus if your trailer is a 2006-2007 model it has the dual application on the frame that I discussed in my other post to Betty.....please do not worry...you made the right choice to buy a Sundowner...I know that some people on here will disagree, but something made you decide on a Sundowner. Do not let everything you hear work on your mind....Good luck with your Sundowner Trailer !!!
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Duckman
Reg. Oct 2004
Posted 2008-02-19 1:59 PM (#77275 - in reply to #77271)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


Veteran


Posts: 201
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Originally written by 3yrHitch2Bumper on 2008-02-19 1:24 PM

Spinny....You ask yourself where this leaves you??..I will tell you...it leaves you with the best warranty in the business,just like they told you on the phone....Let me ask you a question...out of all the trailer manufactures in the world today, Sundowner is the "ONLY ONE" who offers a transferable structual warranty, now what does that tell you about the company and the trailer you own.Other manufactures know that they are out of the loop after you trade or sell the trailer if you are the first owner.At that time, they don't have to worry about you and your trailer anymore!!!..If they are so strong on there product , why doesn't anyone else offer a transferable structual warranty??..Answer me that one ???....plus if your trailer is a 2006-2007 model it has the dual application on the frame that I discussed in my other post to Betty.....please do not worry...you made the right choice to buy a Sundowner...I know that some people on here will disagree, but something made you decide on a Sundowner. Do not let everything you hear work on your mind....Good luck with your Sundowner Trailer !!!


I have no "dog in the fight" either, but if Sundowner knew they had a problem and started adding Suncoat over the powdercoat in 2005, why didn't they do a recall??? Seems a hotshot lawyer would start something???
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HaulinHorses
Reg. Jul 2004
Posted 2008-02-19 2:37 PM (#77279 - in reply to #77267)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS



Regular


Posts: 58
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Location: Shawnee, Oklahoma

Originally written by 3yrHitch2Bumper on 2008-02-19 12:48 PM

Cindy... First you want to throw stones, now you want to play nice!!..OK, I'll play nice......

I either throw stones or play nice, depending on the response required for the circumstance.  I threw stones at you in my first post, not because of the Sundowner trailer problems, but because of your rude response to Abby & Cindy, who I happen to agree with. 

My second "be nice" post only concerned the trailers, and the fact that every manufacturer has their share of problems, and normally they are taken care of without too much incident.  I don't have any reason to throw stones at other trailer manufacturers because we sell them all, and they all have their place in the scheme of things.  If you are one of the Sundowner dealers who is an honest sales person, then I am humbled, and I apologize for suggesting that you might not mention the problems to your potential customers.   Back to work....I actually have a customer looking at a nice Valuelite we have on the lot!  Cheers! 

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BettyLou
Reg. Feb 2008
Posted 2008-02-19 3:01 PM (#77282 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


Member


Posts: 9

My two questions have not been answered by 3yr or any other dealer.  Are you going to sell the powder coated steel frame models you have in stock, and are you going to advise the customer of the problems"?  Pretty simple straight forward questions.  The Sundowner dealer I visited a few days ago did not mention this problem to me at all.  He did try to sell me on a 727, saying it was over 85% aluminum.  He did not tell me it had a steel frame at all.  I actually thought it was all aluminum like some others I looked at.  I am very glad I did not buy from him.  I think this is less than honest on his part, and on Sundowners part for allowing, if not condoning, it.  I am very thankful a friend told me about this site.  I can sure see where the Sundowner dealers that are not completely honest would wish it were not public knowledge now.
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hounddog
Reg. Dec 2005
Posted 2008-02-19 4:09 PM (#77292 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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Posts: 1205
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Location: Danielsville Georgia
Auto industry has not had a RUST issue in YEARS.They fixed that over two decades ago.
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spinnylena
Reg. Mar 2006
Posted 2008-02-19 4:28 PM (#77293 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


Member


Posts: 44
25
Location: british columbia,Canada
3yrHitch2bumper...I had to read that reply twice to make sure it wasn't as condescending as it felt at first read. I wondered where that left me as i live in Canada,so a bit of a haul to OKC or any other place that will do warranty work of that magnitude.I don't think it is a job i would entrust to just any ole body shop. I never said i am unhappy with my trailer anywhere in my post..in fact i did plenty of homework before my purchase and still chose the Sundowner. I am thrilled with how it looks,hauls and it is very user friendly. when hauling by myself.But you must understand the consumers distress when hearing something like this after you have spent so much hard earned money. All we were asking was, i wonder where we go next,as like the other lady i got an auto response to my question from Sundowner..that is not personal service at all! And if there is a problem i would certainly like to get it dealt with before my warranty expires.
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gard
Reg. Aug 2007
Posted 2008-02-19 5:13 PM (#77296 - in reply to #77292)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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Originally written by hounddog on 2008-02-19 5:09 PM

Auto industry has not had a RUST issue in YEARS.They fixed that over two decades ago.

YOU HAVE GOT TO BE KIDDING! THIS IS A JOKE, RIGHT?

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hounddog
Reg. Dec 2005
Posted 2008-02-19 5:27 PM (#77297 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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No joke.Rust through has not been a issue in a long long time.Manufactures did lots of studys and metal up grades starting with studys on the coasts and islands.Islands were/are the worst for rust.The undercoating/rustproofing industarys hey day is long gone.Mid 80s was the turning point.I saw studies and read about the changes,was able to talk to engineers that all they did was rust study.Go on truck and auto forums.Rust is NEVER a subject or issue.Paint chips/fade etc is sometimes but not rust.Note the vehicles and year models you come across and look at body condition.
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gard
Reg. Aug 2007
Posted 2008-02-19 5:37 PM (#77302 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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Send your engineers to PA and NY. They'll get a graduate course on RUST
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retento
Reg. Aug 2004
Posted 2008-02-19 6:32 PM (#77310 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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The turning point on "rust free vehicles" must have been mid to late 1988, cause I got a early 1988 F250 that's as rusty as a used plow share!! LOL!
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gard
Reg. Aug 2007
Posted 2008-02-19 6:44 PM (#77317 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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It was after 2003 for GM and Fords
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hounddog
Reg. Dec 2005
Posted 2008-02-19 8:51 PM (#77335 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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Engineers say that coast,islands beat Northern states hands down for rust.Nissan had the rust issue down to almost nothing by late 80s.Not talking about surface rust but rust perforation.You just don't see the rusty hulks of autos like you use to. The ONLY two vehicles I've had RUST have been a WW horse trailer and this CM trailer.

Edited by hounddog 2008-02-19 9:31 PM
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PacificBailey21
Reg. Jun 2005
Posted 2008-02-19 10:17 PM (#77342 - in reply to #77253)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


Member


Posts: 7

Originally written by HaulinHorses on 2008-02-19 10:36 AM

He's rude because he's a Sundowner dealer who would rather see this thread disappear.  Want to wager a guess if he will inform his customers of the problems talked about here?

And that my friend would be the reason I don't own one. A dealership in Oklahoma is filled with a BUNCH of rude people but only AFTER you buy a trailer from them....



Edited by PacificBailey21 2008-02-19 10:18 PM
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gard
Reg. Aug 2007
Posted 2008-02-19 10:23 PM (#77343 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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Hounddog

I don't want to start a jousting match, but what you're saying is absolutely false. Either you are blindly accepting the veracity of experts who obviously have never set foot in this area, or you have no context as to real world conditions.

First I'm told that all trucks and cars have under coating from the factory, mine don't, and now I'm told that the rust buckets that I've owned and the similar ones I pass daily, don't exist.

I won't get crude and tell you where you've been looking. I have lived in NY and PA all my life. I am particularly familiar with what I see on a daily basis. What you are describing is not true. A ten minute visit to my locality would prove how wrong you are.

You will have to find some other "experts" who have actually seen what they so poorly describe. The title of a book "Don't piss on my leg and tell me it's raining" is my most apropos answer to your statements.

Gard

 

 



Edited by gard 2008-02-19 10:34 PM
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crowleysridgegirl
Reg. Apr 2005
Posted 2008-02-19 10:26 PM (#77344 - in reply to #77257)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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Edited by crowleysridgegirl 2008-02-19 10:27 PM
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crowleysridgegirl
Reg. Apr 2005
Posted 2008-02-19 10:28 PM (#77345 - in reply to #77257)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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Originally written by 3yrHitch2Bumper on 2008-02-19 11:14 AM

Is it that Sundowner has a cross hair on it's logo so that whenever there is an issue with one of their trailers that the general public just hammers on them to make a pointQUOTE]

H--- no,it's EXISS,or don't you read all of the threads????!!!!!

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EastCoastCowboy
Reg. Apr 2007
Posted 2008-02-19 11:06 PM (#77354 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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EastCoastCowboy
Reg. Apr 2007
Posted 2008-02-19 11:40 PM (#77356 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


New User


Posts: 4

Location: NC
I have watched this thread for the last few days, and have enjoyed everyone's responses. However, I only became compelled to respond to this myself when I see 3YrHitch continue to say that Sundowner is the ONLY company that has a Transferrable Warranty. This is COMPLETELY false. There are several other trailer manufacturers that have Transferrable Warranties, Structural and otherwise. RTSmith corrected this statement from 3Yr a few days ago, but apparently his comments missed the mark, as he continues to tout this untrue statement to all of us. I am not picking on anyone, or taking sides, for that matter. However, I feel strongly that incorrect information should not go un-noticed. These forums are a great source of information for horse trailer buyers, however, if not provided with accurate information, then we defeat the purpose, don't we?? My two cents....
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hounddog
Reg. Dec 2005
Posted 2008-02-20 4:12 AM (#77357 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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You read one section wrong.They DON"T have undecoating and the big era of spraying them is long gone.Granted I don't live in YOUR area but the auto manufactures came a million miles in prep of metal and paint to prevent rust.I spent over 25 years in the auto industary and the change in what use to be rust holes  through auto bodys was a millon precent improvement over yester year.Take some photos of 10 to 15 year old auto's and lets SEE rust holes? How bad does galvneal rust in your area? Whats galveneal on my C&M trailer has NO rust any where.All the OTHER sections of it does.
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hounddog
Reg. Dec 2005
Posted 2008-02-20 7:49 AM (#77368 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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Gard.Before you refer to anyone pissing on someones leg I think you need to do a internet search on RUST IN THE AUTO INDUSTERY.Might help you on YOUR mis infomation.Lots of reading backing up what I stated.Articles such as RUST NO LONGER A MAJOR CAR CONCERN and statements like the LAST 30 years autos are better then ever and vituraly RUST free.www.accessmylibrary.com  is one piece of reading and theres many many  more pages.  The STEEL trailer industary could upgrade to the same standards.If I make a statement thats mis informed I own up to it.But I try to have my facts straight before I open my mouth.

Edited by hounddog 2008-02-20 7:59 AM
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DaveM
Reg. Sep 2003
Posted 2008-02-20 8:18 AM (#77371 - in reply to #77368)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS



Elite Veteran


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Why does everyone have to "piss on someone's leg."  Let your yes be yes and your no be no.  If you don't agree with someone, challenge them for some sources, and smile.  You don't have to make comments about someone you don't agree with.  This is what scares people away . . . with valuable input.

Some call it bullying. 

And if you're challenged, smile for the opportunity to quote some sources.  If they still don't  believe you, move on.  You've done your job.  If you're using the board to "win" arguments and throw cute one-liners, you don't need to continue. 

Ex.) Most of us understand that great improvements have been made against rust.  (I've owned that Ford, over the wheel well rust bucket in the sixties, and now an eight year old modern version with NO spots above the wheel well, and I'm from Minnesota)  And most of us also know that rust is as sure as death and taxes.  So what! 

 

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hounddog
Reg. Dec 2005
Posted 2008-02-20 8:33 AM (#77377 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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Hey I didn't start it and I used the terms thrown at me.Two wrongs don't make a right but there is a way to reply to someone you don't agree with.I knew my facts when I posted to start with.Anyone can look up the info.I'm done with the subject.
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BettyLou
Reg. Feb 2008
Posted 2008-02-20 8:41 AM (#77380 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


Member


Posts: 9

 3yrHitch2Bumper, it seems you are the spokesperson for Sundowner, so will you please answer my two questions?  Are the Sundowner dealers going to sell the powder coated steel frame trailers they have in stock without rebuilding them?  If so, are yall going to advise the customer of the rust problem?  Two very simple straight forward questions.  Can I get a simple straight forward answer please? I was almost hooked into buying one and would not want it to happen to someone else.

Edited by BettyLou 2008-02-20 8:44 AM
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Mandi/Abby
Reg. Sep 2003
Posted 2008-02-20 10:05 AM (#77390 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS



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Location: Holland, Tx

Something else I found interesting was that the same day I sent them the info I rec'd here and asked if it was true, I sent them a different question. They IMMEDIATELY answered the other question I had (a weight question about one of their trailers), but it took several days to get the response I posted above.

 

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figero
Reg. Oct 2004
Posted 2008-02-20 10:25 AM (#77391 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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I just read this front to back(it is kind of moving around alot) But I think someone said that they don"t Have recalls in the horse trailer industry. Correct me if I am wrong but didn't Cimmaron have a roof recall in the last year or so.  Again, I think I read that the problem is on older sundowners not the current models. The current models have a fix with the suncoat applied over the paint. Just trying to get back to the point of this thread. If I'm wrong on my assumtions I'm sure someone will chime in.
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spinnylena
Reg. Mar 2006
Posted 2008-02-20 10:53 AM (#77395 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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Posts: 44
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I agree...I think this can and should remain a positive and informative thread. I don't think it was meant to slam Sundowner trailers.. just the owners of them trying to get some answers to what COULD be a serious problem. I do think Sundowner should answer any and all questions regarding this more personally than just an auto response e-mail..i for one am now more confused than ever.I hope everyone can remain civil and we can solve this as there are a lot of very informed and knowledgeable people on here. If we do have to add one liners,how about this one..."Be careful,the toes you step on today may be attached to the A$$ you have to kiss tomorrow!
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barntoys4mom
Reg. May 2007
Posted 2008-02-20 11:11 AM (#77397 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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Spinnylena, great words to live by!
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BettyLou
Reg. Feb 2008
Posted 2008-02-20 2:45 PM (#77421 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


Member


Posts: 9

3yrhitch2bumper, I get the feeling I am being ignored. 
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gard
Reg. Aug 2007
Posted 2008-02-20 5:03 PM (#77441 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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Bettylou

Send him/her a PM. You can tell if and when he/she received it, and you'll know if you're being ignored.

Gard



Edited by gard 2008-02-20 5:07 PM
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BettyLou
Reg. Feb 2008
Posted 2008-02-20 5:33 PM (#77442 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


Member


Posts: 9

Thank you Gard.  I was hoping he or Sundowner one would step up and answer.  I see they are not.  I think their silence is an answer to all of us.  I think their credability is gone.  It is sad.
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pcdumb
Reg. Feb 2008
Posted 2008-02-20 8:04 PM (#77457 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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Posts: 1

Is all of this based on one trailer?
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PaulChristenson
Reg. Jan 2007
Posted 2008-02-20 8:48 PM (#77461 - in reply to #77297)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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Originally written by hounddog on 2008-02-19 6:27 PM

No joke.Rust through has not been a issue in a long long time.Manufactures did lots of studys and metal up grades starting with studys on the coasts and islands.Islands were/are the worst for rust.The undercoating/rustproofing industarys hey day is long gone.Mid 80s was the turning point.I saw studies and read about the changes,was able to talk to engineers that all they did was rust study.Go on truck and auto forums.Rust is NEVER a subject or issue.Paint chips/fade etc is sometimes but not rust.Note the vehicles and year models you come across and look at body condition.

I have a 2000 Chevrolet K2500 that is showing rust thru in the floor of the cab at the door opening and no where else...

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gard
Reg. Aug 2007
Posted 2008-02-20 9:45 PM (#77464 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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Wasn't it undercoated?
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loveduffy
Reg. Feb 2006
Posted 2008-02-20 10:22 PM (#77471 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS



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what every one is forgetting is that technology is always improving thing ( lead in paint use in homes, now they have better paint and safer) as the technology get here so it can be used. remember cars long time did not have air bag or seatbelt now all have then and they are work to save live. horse trailer use to be metal box on wheel that was it ,breaks and light were not always needed , Look at what we have now aluminum trailer, who would every think that aluminum would be able to hole a  horse . So the making of trailer will go forward you never know what is around the corner 
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HWBar
Reg. Nov 2005
Posted 2008-02-21 5:14 AM (#77483 - in reply to #77457)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS



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Originally written by pcdumb on 2008-02-20 8:04 PM

Is all of this based on one trailer?

 

 

No, there could be hundreds/thousands of these out there.

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Tx. Vaquero
Reg. Jun 2006
Posted 2008-02-21 7:50 AM (#77489 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS




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Location: Texas
.

Edited by Tx. Vaquero 2008-02-23 8:02 PM
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gard
Reg. Aug 2007
Posted 2008-02-21 8:26 AM (#77492 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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Dupli Color can be applied to an unprimed, properly prepared, bare metal surface as can many other products. When included, acetone is used as a thinner to allow the product to flow out, and quickly evaporates. It has no bonding strength and is not used as an adhesive. Dupli Color uses ketones and toluene as thinners.

Whenever any two surfaces are bonded together, the surfaces have to be properly prepared. This would include steel, aluminum, fiberglass, and paint. Just as you would not attempt a fiberglass repair without a proper surface conditioning, nor should a coat of paint be applied to a contaminated surface.

As stated, make sure the manufacturer's recommendations are closely followed. This will ensure that their products will perform to an optimum quality.

Gard

Edited by gard 2008-02-21 8:31 AM
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Tx. Vaquero
Reg. Jun 2006
Posted 2008-02-21 8:40 AM (#77494 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS




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Location: Texas
The largest ingredient, as a percentage, in Dupli color, is acetone, used not only to thin the material, but to soften the paint on the surface it is applied to. Check the MSDS sheet on the product. It will not bond for long to unpainted/unprimed metal, regardless how it is prepared, or who applies it. I tried this, on your advice, and against the advice of the people that did it for me, and they were right. To do it right, you must apply a good bonding primer to the bare metal first. It will adhere well to painted surfaces, like a truck bed, that it was designed for. Anybody that is thinking about using this product should check with the manufacturer about it's intended use before they spend the time and money.
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gard
Reg. Aug 2007
Posted 2008-02-21 9:02 AM (#77499 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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I have used Dupli Color successfully for years, as well as several members of our club who I helped to install it. During the year, about once a month I hose out the floor without removing the mats. At the end of the season I pull the mats and pressure wash the whole floor, top and bottom. The material looks like new and has performed flawlessly.

Since you did not personally apply your surface, and I have successfully done several, I can only speculate that the instructions were not followed correctly. This may be the reason for your bitterness, when it apparently has had subsequent issues.

This product can be applied over an unprimed surface. I have done so and it works as advertised. I and several other people I know are very pleased. I can't say any more than that.

To lump all additive coatings into a do not use category, because of your issues, would cause a disservice to those who could benefit from them. I have no ties to this product, other than it provided the means to an outcome I desired.

Gard



Edited by gard 2008-02-22 8:41 PM
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Tx. Vaquero
Reg. Jun 2006
Posted 2008-02-21 9:29 AM (#77505 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS




100100100100
Location: Texas
Bitter I'm not. I'm just a cowboy, not an engineer or scientist, but I can read and dial a phone, and that is all I'm suggesting anyone thinking about using one of these products do before they tackle the job. I think Sundowner is now caught up in this problem because they relied on a product, Suncoat, that did not work as advertised. I am not saying the products don't work, because they do, but only if used as they are intended. I've been blessed with the ability to earn a living doing something I love and not working for anyone, and I am only an expert at making mistakes, because I make them regularly. I'm man enough to admit mine when I make them. Are You?
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gard
Reg. Aug 2007
Posted 2008-02-21 9:43 AM (#77507 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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Posts: 5870
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It's been my experience that the only people that don't make mistakes are those who do nothing and who complain the most.

My life has been an accumulation of mistakes. I worked on commercial aircraft for 34 years and built boats for 19. I've never had the privilege of being a cowboy, I doubt that I'm man enough.

Just what mistake should I now be held responsible?

Gard

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Tx. Vaquero
Reg. Jun 2006
Posted 2008-02-21 10:27 AM (#77508 - in reply to #77507)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS




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Location: Texas
I'm not trying to start a big deal here, I just stated what I learned the hard way in hopes others will do their homework before they jump in and make the same mistake based just on your opinion. For everyones' information, I had the work done by the same dealer I bought the trailer from, and they gave me a deal on it, same as they give me a discount on the trailers I buy from them. The trailer was an '06 Elite that I hauled 72,000 miles last rodeo season. The dealer discovered the problem when I traded the trailer in for the '08 Elite I'm pulling now. They didn't make a big deal out of it, even though the mistakle was mine since I insisted they do put the material in over their objection. I use the 1" Profoam under 3/4" rubber mats in the trailer, so there was never any direct impact on the material. It is just that when subjected to continous flexing and twisting, it will not stay. I have used Herculiner in hunting Jeeps and use Rhinoliner or LineX on all my truck beds with excellent results, but they were applied over paint. Adios.
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HWBar
Reg. Nov 2005
Posted 2008-02-21 3:06 PM (#77541 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS



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I thought anytime you tried to paint/apply a coating to aluminum you had to use the etching type primer. I seem to remember in the military they use it on planes(it's kind of an ugly greenish color), I know I have painted some aluminum in the past and had to use it then. It has some type of acid in it because they package it in glass.

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Tx. Vaquero
Reg. Jun 2006
Posted 2008-02-21 3:35 PM (#77544 - in reply to #77541)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS




100100100100
Location: Texas
 

Edited by Tx. Vaquero 2008-02-23 8:06 PM
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gard
Reg. Aug 2007
Posted 2008-02-21 4:22 PM (#77550 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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If you use muriatic acid before applying any type of finish to aluminum, it will stop any oxidation, clean the aluminum and it will etch the metal. This ensures a good bond. It's this step, that most people who are complaining about an insufficient adhesion, have neglected to administer.

Aluminum, whether it is drawn, rolled, cast, forged or extruded is usually too smooth for the application of most common paint products to perform well. The correct steps have to be followed. Neglecting any of them will result in an insufficient adhesion.

The "green" stuff is called Finch primer. It is commonly used in the aircraft industry on surfaces that will be coated. It does not stop active oxidation and is only applied to new or refurbished surfaces.

Gard



Edited by gard 2008-02-21 4:29 PM
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Tx. Vaquero
Reg. Jun 2006
Posted 2008-02-21 4:35 PM (#77552 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS




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Location: Texas
The dealer acid etched my floor, washed it with some kind of soap, then acid washed it again before they applied the Dupli color. I don't care how you prepare the aluminum, if you don't prime it, the stuff won't stick for long. I've done business with this dealer a long time and he has never done an inadequate job of anything. He would have done it right the first time, but I told him I had expert info. from an internet wizard. I've said more on this than anything before, and I'm done. I just hope folks do their homework. I would like to hear from Sundowner if that really is the problem, just so we'll know.
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gard
Reg. Aug 2007
Posted 2008-02-21 5:07 PM (#77554 - in reply to #77552)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


Expert


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Location: western PA

Originally written by Tx. Vaquero on 2008-02-21 5:35 PM

He would have done it right the first time, but I told him I had expert info. from an internet wizard. QUOTE]

So single handily, I am the sole reason for your life's problems? And what about the people who have had no issues? Should they apologize to you for their successes? Sorry life is so difficult.

The Internet Wizard

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HWBar
Reg. Nov 2005
Posted 2008-02-21 5:40 PM (#77556 - in reply to #77554)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS



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Originally written by gard on 2008-02-21 5:07 PM

Originally written by Tx. Vaquero on 2008-02-21 5:35 PM

He would have done it right the first time, but I told him I had expert info. from an internet wizard. QUOTE]

So single handily, I am the sole reason for your life's problems? And what about the people who have had no issues? Should they apologize to you for their successes? Sorry life is so difficult.

The Internet Wizard

 

 

Dude are you having a bad day? Tx. says his didn't work, you can keep calling him an idiot if you want to, I don't think he has any reason to lie about his own trailer. He has said many times he is just a cowboy, and even in this thread he has admitted to being self taught through mistakes. You and your club members have had good luck,......... he didn't. From past experiences I have been told by people that are much smarter than me that aluminum has to have an etching primer before any coatings will stick. If he had this problem he is just trying to say that maybe this was Sundowners problem also.



Edited by HWBar 2008-02-21 5:41 PM
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BettyLou
Reg. Feb 2008
Posted 2008-02-22 12:40 PM (#77626 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


Member


Posts: 9

"3YrHitch2Bumper, are you in there"?
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crowleysridgegirl
Reg. Apr 2005
Posted 2008-02-22 4:43 PM (#77634 - in reply to #77626)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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He's just vanished!
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Tx. Vaquero
Reg. Jun 2006
Posted 2008-02-22 4:45 PM (#77635 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS




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Location: Texas
Guess 3 yr. and ole Gard have done left the house.
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crowleysridgegirl
Reg. Apr 2005
Posted 2008-02-22 5:06 PM (#77636 - in reply to #77635)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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I know why Gard left.
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HWBar
Reg. Nov 2005
Posted 2008-02-22 5:18 PM (#77637 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS



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Posts: 1283
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Location: Home of Wild Turkey Whiskey

Well Tx. ticked him off, then I tried to explain Tx.'s point, and ole Gard let me have it in a private message. I don't understand the whole ripping someone in a private message. I guess thats the difference in folks like him, and folks like me, If I got something to say to you, I'll say it in front of everyone.

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Tx. Vaquero
Reg. Jun 2006
Posted 2008-02-22 5:26 PM (#77639 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS




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Location: Texas
Hope it wasn't anything I said. Maybe he just took a breather to re-evaluate his manhood. Sorry, that wasn't a very Christian thing to say. Maybe he'll PM me and I can send him some tickets to come watch me rope in Houston.
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crowleysridgegirl
Reg. Apr 2005
Posted 2008-02-22 7:19 PM (#77651 - in reply to #77639)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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That would be a pretty long drive for him from PA wouldn't it? Especially with this gas hike,man,what a jump! Diesel today $3.53.9 in Arkansas.
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Tx. Vaquero
Reg. Jun 2006
Posted 2008-02-22 7:24 PM (#77653 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS




100100100100
Location: Texas
Yeah, it'd be a hop, but he might enjoy it. I went up close to Ft. Worth the first of this week and on the way up I bought diesel for $3.29, coming back it was $3.59. Makes no sense to me.
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Tx. Vaquero
Reg. Jun 2006
Posted 2008-02-23 8:29 AM (#77696 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS




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Location: Texas
VAcowboy- sorry if I had a part in hijacking your thread and getting off track. I appreciate you getting this out for everyone's information. Do you happen to know if Sundowner primed the trailers before they applied the Suncoat? It would help explain what went wrong. I wanted to say maybe ole Gard was consulting for them, but I won't.
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crowleysridgegirl
Reg. Apr 2005
Posted 2008-02-23 8:35 AM (#77698 - in reply to #77696)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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Tx,ever seen the movie "Die Hard"? Think that's what this thread should be renamed.
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Tx. Vaquero
Reg. Jun 2006
Posted 2008-02-23 8:51 AM (#77701 - in reply to #77698)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS




100100100100
Location: Texas
Just trying to get the facts here, not just a bunch of eloquently espoused BS by some self proclaimed expert that is clueless. There are a lot of folks out there that spent real bucks for these trailers and VAcowboy did them a huge service by bringing this up. Everyone on this forum should be interested in helping them find an honest solution to their predicament, and help others avoid future pitfalls. It ain't goin' away.
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trailridngal
Reg. Feb 2004
Posted 2008-02-23 8:56 AM (#77703 - in reply to #77698)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


Regular


Posts: 97
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Location: Kansas

I think we need to get back on track with this thread. I have an interest in hearing from Sundowner dealers ect as well. I owned an 01 3H slant Valuelite a few years ago. When a prospective buyer pointed out to me they didn't like the looks of the frame.. I said "huh"?? Upon crawling under the trailer and viewing the decaying "spray on coating" and subsequent rusty flaking of the actual steel frame I was a tad concerned. I had purchased this trailer used and had barely used it myself.  I chalked it up to a fluke with that particular trailer. Now.. I am tending to think otherwise. I would like to know from 3 Yr Hitch...     When an owner is in debt out the wahzoo on a Sundowner (most of us normal buyers are)...   what are they supposed to use for a means of hauling their horse if their pricey Sundowner is in the shop getting stripped and repaired? Of course they are still making a payment on the trailer during this time. Just curious how that works?

 

Edit for spelling



Edited by trailridngal 2008-02-23 8:58 AM
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hounddog
Reg. Dec 2005
Posted 2008-02-23 8:58 AM (#77704 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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Posts: 1205
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Location: Danielsville Georgia
I thought maybe a lobbyist for trailer manufactures.
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BettyLou
Reg. Feb 2008
Posted 2008-02-23 9:00 AM (#77705 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


Member


Posts: 9

"3YrHitch2Bumper, Like TX said, it ain't going away.  I, and the others shopping for a trailer, deserve an answer.  Are you there"?
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trailridngal
Reg. Feb 2004
Posted 2008-02-23 9:04 AM (#77707 - in reply to #77701)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


Regular


Posts: 97
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Location: Kansas

 

 

Originally written by Tx. Vaquero on 2008-02-23 8:51 AM

Just trying to get the facts here, not just a bunch of eloquently espoused BS by some self proclaimed expert that is clueless. There are a lot of folks out there that spent real bucks for these trailers and VAcowboy did them a huge service by bringing this up. Everyone on this forum should be interested in helping them find an honest solution to their predicament, and help others avoid future pitfalls. It ain't goin' away.

 Well said!

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crowleysridgegirl
Reg. Apr 2005
Posted 2008-02-23 12:49 PM (#77743 - in reply to #77701)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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 Everyone on this forum should be interested in helping them find an honest solution to their predicament, and help others avoid future pitfalls. It ain't goin' away.

Yeah,but you're arguing over and over about something entirely different than what the OP talked about to begin with.I think everyone on the forum knows how you feel now about Gard and your shoddy trailer floor.Get over it.It sure won't go away long as you keep it going,but,you're running on the wrong thread about it.



Edited by crowleysridgegirl 2008-02-23 12:53 PM
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crowleysridgegirl
Reg. Apr 2005
Posted 2008-02-23 12:50 PM (#77744 - in reply to #77707)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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Edited by crowleysridgegirl 2008-02-23 12:52 PM
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Riderguy
Reg. Feb 2007
Posted 2008-02-23 1:37 PM (#77747 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TRAILERS


Member


Posts: 20

Location: Southeast
Tx- I think you're on the wrong track. 3 Yr is wrong about the Suncoat (check Sundowner's website). Suncoat is their name for the spray in bedliner type of product that is used on the horse walls instead of rubber, and under the neck. The frame itself is powder coated, then (on later models) undercoated with a basic rubberized undercoating. Va pointed out in the first post that the flexing of the steel frame (normal) caused the rigid powder coat to separate because it couldn't flex. Water trapped inside the resulting void area= rust. If this is all accurate, then trailers used regularly would be worse than those that sit, and this does seem to be the case. The challenge to "fixing it" is it sounds like a bit of flawed engineering that you're trying to correct after the assembly is done. Just how are you supposed to strip the powder coating off of every bit of steel framing inside the walls & under the floor, then cover it with paint? I'm not thinking this is a viable solution. But anything else is a patch job. I have several friends pulling these trailers and they're not sure where this is going to lead. THis thread has been helpful to get folks checking under their trailer as the lady just pointed out, but no one from Sundowner has come on here to do anything but flame (3 yr Hitch..). We need real answers and ideas, not to be constantly reminded about warranty.
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Tx. Vaquero
Reg. Jun 2006
Posted 2008-02-23 4:22 PM (#77759 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS




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Location: Texas
Sorry if I got the terminology screwed up, my mistake. Hope it didn't interfere with our efforts to find an answer.
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Duckman
Reg. Oct 2004
Posted 2008-02-25 1:39 PM (#77916 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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3 yr. thought I'd bring this back up to the front page, so you can answer the questions everyone has about Sundowner trailers.  (See questions addressed to you)
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beenaround
Reg. May 2004
Posted 2008-02-26 1:31 PM (#78030 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS




100
Location: A high mountain peak
I can tell you that in 2001 it was brought to the Sundowner owners and engineers that rust was occurring around the drop down windows, where the powder coating was cracking. I believe somewhere about 2004 several trailers were identified with severe internal rust. 2005/6 they did a "quite" rename from Valuelite to 727. All dealers knew how these trailers were built (toured plant) and all knew of rename and the st notart of Suncoat being sprayed on the steel frame. I really upsets me that dealers like 3yr old is so high and mighty, yet would give the real answers to everyone's questions like: YES the will continue to sell the steel framed trailers in inventory. NO most sales people never tell customers they were steel framed. Sundowner has the best warranty on paper, but try to get something REALLY done and you'll get the worst run around of any manufacturer. Why do you think Sundowner is now only building aluminum trailers?  (Maybe the potential losses from warrany guarantees will eat their lunch??)

Edited by beenaround 2008-02-26 1:52 PM
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retento
Reg. Aug 2004
Posted 2008-02-26 2:30 PM (#78035 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS


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Is this the Suncoat that Sundowner uses??...

http://www.suncoating.com/

Or is Suncoat something that Sundowner has concocted, like a Line-X, Rhino, Herculiner stirred up in a pot then sprayed on top of the Power Coat?

Next question. How do they go about powder coating the frame? Powder coating has to be baked on. OR, are they using an eletrostac paint process? This is the deal where the frame is positively charged and the paint negitively charged while the paint is being applied. This process can be done outside in the wide open. This powder coating has to be applied, then baked on in some large GIA-MONGUS oven, after all the welding has been done. Does anybody really know what and how they do this/these coating processes? Or, are we all just guessing and going on what others are guessing. I've never read anywhere but on HTW, that the Sundowner steel frame trailers are powercoated, before this "suncoat" is applied. It's really none of my business how they "do it", but I want to know!

All you SUNDOWNER dealers, that really know, that's seen this steel trailer frame coating process done with your own eyes, not here say from some internet horse trailer website... I'm calling you out. If you've been to the factory and seen it done, then tell me what it is, that they actually do. Do they actually bake on the power coat, or is it just a thin coat of black ENAMAL sprayed on while the frame is in a jig or hanging from a hoist? What is "SUNCOAT"? Is it something like this Rhino brand truck bed liner?

 I guess that's one reason why I've never bought a Sundowner, alway's wanted one, but after talking to a dealer or salesperson, I always felt like I never, ever got the whole story. I would ask a saleperson "Is that a steelframe trailer?" saleperson would reply, "Naw Sir, that thar is all lu-me-um"!! The trailer I was looking at had a single DOT stripe and the model number was "767" !!..... Yes, it would be a steel frame, and I would drive away, telling my wife.... Maybe next time, at another dealer. The thing was... I wanted a 767 steel frame trailer, but I didn't want the dealer lying to me telling me it wasn't. If they were going to lie about that then what else is he/them/they going to "mis-quote"!

I don't think it's some big trade secret, most all dealers spray their frames with something........ All except Circle M, I had a 93 Circle M stock trailer that didn't get any paint underneath no lower than what you could reach standing upright, beside the trailer!! That was one rust frame trailer, but I neve lost any sleep over it nor did I ever spend a dime on it other than tires, brakes and wheel bearing grease..

I'm done now!..So those of you that really know...How does SUNDOWNER "do it"?



Edited by retento 2008-02-26 2:33 PM
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beenaround
Reg. May 2004
Posted 2008-02-26 3:33 PM (#78042 - in reply to #76773)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS




100
Location: A high mountain peak
In 2001Sundowner had a huge booth that sides of the frame went thru, after through washing of the steel.  This booth was heated, but I can't tell you to what degree.  After this powder coating, the frame parts were allowed to dry and then welded together to make the trailer body (I don't know if the welded area was recoated or not?)  Suncoat is almost identical to Rhinoliner (it was probably private labeled by someone with the name "Suncoat" for Sundowner.  Steel sheets were sprayed with this and then rivieted inside the trailer (instead of rubber mats on side walls).  The floor was not taped off so it was easier just to spray the entire floor, even though Sundowner never warrantied this and knew that it would not stick well to aluminum. I am not familar with how the Suncoat is now being applied to the frame, but I can't imagine why they would powder coat and then spray with Suncoat.  This would cost too much and be a duplication of processes??  Sundowner trailers are very well built and their quality and workmanship is probably one of the highest in the business.  The powdercoat problems started occurring on Valuelites/727's a long time ago, 2001/2002, and nothing was every addressed publicly,which really bothers me the most. I've seen first hand at large shows where salespeople have not told the whole truth about their products and watched them scramble when challenges, such as these, arise. I've watched this wesite over the past several years without much posting. I've been amused by the "salespeople" and internet gurus that state facts or give advise on subjects they have little practical experience with.  I've been to several trailer factories and several conversion companies over the past 30 years and have seen first hand how most trailers and LQ's are built, some are wonderful and some are down right scary!! 
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Tresvolte
Reg. Feb 2008
Posted 2008-02-26 5:08 PM (#78050 - in reply to #78035)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS




50010010010025
Location: Where the wind comes sweepin' down the plain...

Here is my disclaimer...I am not a dealer.

But here is what I can add....

The suncoat that sundowner refers to is "something that Sundowner has concocted, like a Line-X, Rhino, Herculiner stirred up in a pot then sprayed on" and Sundowner does actually actually powder coat. The suncoat is then sprayed on top of the powder coat. Assumedly, the reason that the process is being duplicated is because it wasn’t working with just the powder coat.

According to http://www.sundownertrailer.com/features the trailers are undercoated also... on the newer ones at least. Also according to http://www.sundownertrailer.com/trailers/horse/gooseneck/slant_load/sunLite_727 they are an aluminum trailer. The dealers will also advertise the trailers as aluminum. Just search on this website for Sundowner trailers and look at all of the trailers that end with a 7. There are 400 or more new 2007 and 2008 model Sundowners on here that fall in this category and they do not state steel frame. They will either say aluminum trailer, or aluminum this and aluminum that. I can remember another trailer company handing out magnets with the slogan on them “if it sticks, it isn’t aluminum” at the Quarter Horse Congress to prove that this particular model (it was a Valuelite then) had a steel frame.  

And to 3yr... you jumped up as a spokesman, and then ducked your head... you really should answer what you can. No question about it, Sundowner does have a good warranty, but it is not the only manufacturer that offers a transferable warranty. The trailers that are being covered under warranty; are they being covered under the 3 year hitch to bumper part of the warranty, or the 8 year structural? Technically rust would not be a structural issue, so the question would be...is this only covered in the first three years?

 

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DaveM
Reg. Sep 2003
Posted 2008-02-26 6:26 PM (#78056 - in reply to #78050)
Subject: RE: ATTN: OWNERS OF SUNDOWNER TAILERS



Elite Veteran


Posts: 720
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Location: Never miss a good chance to shut up.

I'm going to freeze this thread, not delete it.  That way you can find it for future searches.  I'm a little disturbed by accusations that people were calling others "idiots".  I read it all and didn't see that (even before the edits).

It's not the difference in opinions that made this thread go bad, but it was the school house name calling, (internet wizards) etc. that was uncalled for.  Those posters can consider this as a notice that further name calling will not be tolerated. 

Under circumstances like this, I doubt any manufacturer would jump in a thread where people have already formed an opinion.  At least, not without a bodyguard.

But I will offer ANY manufacturer that advertises with us the opportunity to appear as a Guest Speaker for two hours of live interaction with me as moderator.  We've had great success with this on Barrel Horse World, and it is good for business, good for our members and often solves problems and creates tremendous good will.

Email me personally if you are interested. 

Dave@horsetrailerworld.com

 

 

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