Frequently Asked Questions
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Advertising
Rates? |
Classified rates, Dealer rates, banner advertising click here. |
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Two months- only $25
It's easy to place an ad on HorseTrailerWorld.com. Go straight to the secure
Ad
Form and fill in the blanks. As soon as you hit
submit, your ad is posted. You can edit your ad anytime and upload your own
pictures with your password. Or you can email photos as attachments to the ad
manager here or mail
them them in. No extra charge for photos. See more on photos below. Please
allow time for your mailed in ads
to be posted. Ads are not posted until
payment is confirmed. Required information is Year, Brand, Price, and State.
Please check your ad thoroughly for content and accuracy. Usually, posting occurs in the morning of each business
day. To place an ad now, go here. |
Ad
Changes?
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We encourage updates, corrections, and new information to help
you sell your trailer. Display your on-line ad. Look for a
link called "Edit this ad". Use your password to edit any information or
change pictures. If you want to lower the asking price, your Ad
will be tagged with the  image. There is no charge for
changing your ad. Submit a support ticket for
additional questions here . |
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If you listed your truck or trailer on HorseTrailerWorld
and can't bring up the ad with the search window, try these steps. Start the
search as broad as possible. Select only the State or the Brand. If you know
the Ad number, try the Ad Number search box. |
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We've done some research on time-to-sell,
hot brands, and sizes of horse trailers. Good pictures, good
description, and a fair price will sell your trailer. Ads with pictures
outsell all others 3/1. New Ads get the most attention since the posting
date triggers a  graphic next to the
listing for 7 days. Many folks are visiting
every day to search on 'New Only' looking for their next trailer before it
gets snatched up. There are buyers for big LQ outfits as well as 2H
bumper-pulls. The first week is a critical time to have the pictures and all the
contact information correct. You can email your pictures first, then post an
ad. Or log into your ad at anytime and upload photos. The staff will hold the pictures in the queue until an ad shows up that
matches. |
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Pictures still speak a 1,000 words.
Six
photos are allowed with each Ad. If you are having trouble
uploading pictures they can be
Emailed
as an attachment or mailed by regular ground mail. See the street address here.
Send a SASE if you want pictures returned. We accept JPG, GIF, TIFF, BMP by
Email. JPGs seem to work the best so all formats received are converted to
JPGs for posting. Pictures received through the postal service are scanned
into JPGs and posted.
A good set of pictures is critical to your successful sale. The best
Ads have two or more pictures posted, at least one 3/4 broadside and one inside.
For LQs be sure to put in four interior photos. If you don't
have a LQ or a DR, make the other shots of the trailer from rear or loading
area but slightly to the side. Take pictures on a sunny day for the best color rendition over the Internet.
Pictures are resized to 400 pixels in width. If you're in a big hurry to post
an Ad, but don't have any pictures yet, don't worry, you can log into your ad
at anytime and upload pictures. |
Security?
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The Ad
Form is delivered to your
browser through a Secured Sockets Layer protocol which encrypts data
transmissions or scrambles it in a 56 bit code. This is for the protection of
your credit card and personal information. A Secure Certificate is required for this type of communication.
We use a Certificate provided by Equifax Secure Global eBusiness. This is the standard method most often used for credit card
payments, stock transactions, and on-line banking. SSL encryption can also slow
response times. If you do see the security icon, double click on it
for information.
Checking Security on the Form:
Internet Explorer users - From the browser menu
bar choose File/Properties/Certificates or right click on the form and choose properties . If there is no certificate button,
the text may say "HyperText Transfer Protocol with Privacy" and give
the following address https://www.horsetrailerworld.com/checkout/... The Https
means that the server is communicating with the SSL protocol.
Netscape users - Right click on the form and choose View Frame Info. The first
line should read "Secure Sever Information" and give more details.
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Scam Alert: |
SCAM
ALERT:
Be aware that ads
claiming to have the trailer overseas or offshore in a country like
Spain or Greece are know to be fraudulent. Another clue is unusual payment
arrangements, cash, money orders, Western Union, or a price too good to be true. We have made every effort to filter
the offending ads. To report a suspect ad click here:
fraud@horsetrailerworld.com.
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| Frequently Asked Help Questions |
I can't find my
ad?
I can't find my
ad?
Did you pay for the ad online or select mail in payment? Your ad needs
from 1 hour to one day to go through the fraud queue before it goes
live. If you know the ad number, go to the
trailer search page, and type in the number.
If you find the ad, log in to edit the ad and look at the top to see
if it is paid for or up for renewal.
How do I put pictures on my
ad?
How do I put pictures on my
ad?
Once your ad is posted you can add six pictures. Pictures must be JPG type files and sized small enough so they will
not timeout on upload. Display your ad, use Edit my Ad link on the top right. Scroll down to the picture section.
Use the browse button to browse to the first picture on your computer you want to upload. The first picture will also be the one featured as a thumbnail
on the ad listing. Upload one picture at a time. If you timeout or
receive an error, the picture is too big. Use any popular
picture editing software to reduce / resample the picture down to 400 pixels wide.
Be sure to refresh your edit screen or ad after each upload to see
changes, (F5). If you see pictures but thumbnails with a rex X on the ad, you
probably uploaded a BMP or GIF file. The server cannot resize or thumbnail these file types.
How do I renew my ad?
How do I renew my ad?
If the ad has expired or you can't find the ad, see help question
above, I can't find my ad. Display your ad and log in to edit. See
renewal instructions at the top. Renewing your ad will clear the hit
counter and make your ad a new ad again. It will start on the center
of the home page and move down another row each time a newer ad is
placed.
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Support Tickets
Fraud Alert!
HTW does not offer a
buyer protection plan.
Ads with unbelievably low prices are probably fraudulent
especially if the seller claims to be out of the country.
Contact Information for HorseTrailerWorld.com
Dave Mattern, Owner - Editorial Content - Sales/Marketing
Rick Heine, Owner - Webmaster/Creative Graphics
TOLL FREE Sales and support: 866-850-2176 8-5 CT
Mailing Address
HorseTrailerWorld.com
1939 NE Lakeshore Dr.
Lee's Summit, MO
64086
Email Addresses
Ads, updates, changes, deletes, solds
Ad Manager
Pictures problems (include the ad number)
Picture Manager
Don't have access to email- go here
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543 Folks on-line
Log in with the password you
supplied when you created the ad.
